Dale M. Picou, Jr.

Professional Profile

A hands-on, goal-oriented IT professional with experience in network configuration and troubleshooting, web application development, server account administration and network communications.

Professional Experience

Network EngineerMay 2013 - Present

Adventist Health System, Altamonte Springs, FL

Adventist Health System is a faith-based health care organization headquartered in Altamonte Springs, Florida. A national leader in quality, safety and patient satisfaction, Adventist Health System's more than 74,000 employees maintain a tradition of whole-person health by caring for the physical, emotional and spiritual needs of every patient.

Network AdministratorMay 2009 - April 2013

City of Altamonte Springs, Altamonte Springs, FL

Effectively managed the IT system for this city government of approximately 390 staff serving 43,000 citizens to ensure ongoing operations including the administration, troubleshooting and support for internal users.

Technical Support SpecialistSeptember 2008 - May 2009

City of Altamonte Springs, Altamonte Springs, FL

Provided hands-on technical support to staff and additionally resolved internal IT issues including installation of products, and web site updates.

Computer Technical Specialist/Web ArchitectSeptember 2004 – 2008

Uptech Computer, Winter Park, FL

Responsible for on-site and in-store home and business IT services including virus detection and removal, data recovery, and networking. Provided technical support for existing laptop and desktop systems, sales of new systems and a continuum of IT customer service to clients.

Entrepreneur/Computer Specialist2003 – 2006

Dale M Picou Enterprises, Lake Mary, FL

Small business owner responsible for on-site computer repairs for both commercial and residential customers, along with web development and web site hosting.

Education

Bachelor of Science (Information Systems Technology)

University of Central FloridaOrlando, FL

Associate of Science (Computer Engineering Technology with Cisco Internetworking Specialization)

Seminole State CollegeSanford, FL

Certifications

Skill Sets

Personal

Sport runner participating in local charitable and competitive runs

IT Volunteer